If you're experiencing issues with WhoAi, have questions or would like to share feedback;
- Send an email to help@whoai.com.
- In your email, please include:
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A brief description of your issue /feedback (i.e. “I can't access my interview link”)
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Screenshots or error messages if applicable
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The date and time the issue occurred
- Verify the email address used to sign up if different than the sending email
Our support team will respond to your query within 24–48 hours. If you do not receive a reply within that timeframe, please check your spam folder or send a follow-up.
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For issues with your interview link or access code, take a look at here for instructions. If you still have issues and submit a ticket, mention “Interview/Access Code” in your subject line to help prioritize your request.
Questions or feedback? We’re here to help → Click here